SHIPPING & RETURNS
Once your order is placed, there is a mandatory 24 hour payment processing period between that day & the following business day. Once your payment clears, your business days begin.
Once we ship your order, you will immediately receive a tracking number to the email you provided us with on the day your unit is shipped out.
It takes up to 7- 10 business days for your unit to be made.
Shipping takes an additional 1-3 days (due to covid this may change) which gives you a total of 14 -15 business days. Business days are Monday - Friday do not include weekends or holidays.
*Disclaimer* If you are unsure on timing or you are in a rush, please be sure to choose expedited shipping @ checkout. We are also not responsible for any unexpected delays on the shipping company’s behalf. Please make sure your address is fully entered and correct.
RETURNS & EXCHANGE POLICY
Returns and exchanges are welcomed to be eligible for a return or exchange, your item must be unused and in the same condition that you received it. To complete your return or exchange, we require proof of purchase along with the order and tracking number.
You will be responsible for paying for your own shipping costs for returning your item unless stated otherwise.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.